Home Page

Welcome to Queanbeyan-Palerang Regional Council eServices portal. We offer a wide range of services online which can be accessed 24 hours a day.

Registered Users

If you are a registered user, please login to continue. We have recently moved to a new eServices system. All users who were previously registered for the former Queanbeyan City Council system will be required to re-register. We apologise for any inconvenience caused.


You can pay for your general rates, water account and debtors account. Select applications payments to pay for development applications, licences, notices and orders, bonds, trade waste, property leases. Select debtors payments if you have received a debtors invoice.

Customer Requests

You can lodge a variety of customer requests. Once the form has been submitted you will receive a tracking number that will allow you to track your enquiry. You do not need to be a registered user to lodge customer requests.

View Development Applications on Notification

You can view all development applications currently on notification.

Certificate Request

Registered users can request and pay for a broad range of certificates, including 10.7 certificates, 603 certificates and drainage diagrams, apply under applications for the following certificate types

  • Section 10.7 (formerly 149) Planning Certificate
  • Section 10.7 (2) and (5) Planning Certificate
  • S603 Rates and Charges Certificate
  • S603 and Special Water Meter Reading
  • Special Water Meter Reading
  • Sewer Drainage Diagram
  • Flood Information Certificate
  • Noxious Weeds Certificate
  • Certificate of Outstanding Notices


From 14 September 2020, the following applications and certificates must be submitted through the NSW Planning Portal. These include:

  • Development Applications
  • Modification Applications
  • Complying Development Certificates
  • Construction Certificates
  • Occupation Certificates
  • Subdivision Certificates
  • Section 68 Local Government Approvals (Activity Approvals)
  • Notice to Commence (NTC) and Appointment of Principal Certifier
  • Private Certifier documentation

© Technology One Limited 2022