Submit Request

To submit a request fill in all the required information listed below. Mandatory fields are marked with an asterisk. Along with the mandatory fields you must select and provide at least one method to be contacted on.

Request Type Water Supply - Taste/Odour/Dirty

Location Details

Select the location at which the request is to be lodged against.

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Unit Number House Number

Street Name Suburb Postcode

To select a location using the map, first find the location that you would like to use and click on it.

The address you have entered can not be displayed on the map or does not exist within the limits of the map.

The map location retrieval service is currently not available, please contact your Administrator.

The address is displayed on the map below

Name Details

Enter your contact details.

Please select applicable

PersonBusiness

Given Names* Surname*

Use the same address as above?

Address Detail* Suburb/Town Postcode Please enter at least one daytime contact number Home Phone Mobile Phone* Email Address*

Notify By

Do not require notification
Email
Phone

Request Description

Enter a descriptive explanation of the request to be lodged.

Description

Additional Information

Please fill out the following additional information.

Does it have an unusual taste?*

Does it have an unusual smell?*

Does it have a colour?*

Does it look cloudy?*

How long has this been going on for?*

Is it coming from an internal or external tap?*

Submit the Request

Click Submit to lodge this request. Once lodged you will receive an eRequest ID which you can use to track the progress of your request using the Track Request menu item.

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